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Policies in Edgewater, NJ

in Edgewater, NJ
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Referral Credit Policy

Receive a $50 credit toward any service when you refer a friend. Credits are valid for procedures only and cannot be applied to retail product purchases. The credit will be issued once the referred client has completed their service and must be used by the referring client.

Follow-Up Appointment Policy

Neuromodulator touch-ups must be completed within 2–3 weeks of your initial treatment. Any appointment scheduled beyond three weeks is no longer considered a touch-up.

Your first neuromodulator treatment touch-up is complimentary for up to 2 units when performed within the 2–3 week window. Any additional units will be charged at the current per-unit rate. All second and subsequent touch-ups are not complimentary and will be charged per unit at the regular treatment rate.

If you choose to receive additional neuromodulator treatment after three weeks, all units will be charged at the current treatment rate.

Follow-up appointments are complimentary and do not require a deposit. However, if you no-show, cancel, or reschedule a follow-up appointment with less than 48 hours’ notice, a refundable $150 deposit will be required to reschedule that follow-up appointment and for any future follow-up appointments.

Cancellation & Rescheduling Policy

We understand that unforeseen circumstances may arise. We kindly request at least 48 hours’ notice to cancel or reschedule an appointment.

Rescheduling within 48 hours:

Rescheduling requests made with less than 48 hours’ notice will result in a $50 fee charged to the card on file. This fee is non-refundable and not applied toward any service. The remaining $150 deposit will be transferred to the rescheduled appointment and must be used within 30 days or it will be forfeited.

Cancellation without rescheduling (within 48 hours):

If you cancel with less than 48 hours’ notice and do not reschedule within 30 days, $50 of your deposit will be forfeited and an additional $50 will be charged to the card on file. The remaining deposit balance will be refunded. Any future appointment will require a new deposit.

Deposit Policy

A $150 deposit is required to reserve your appointment and will be applied toward your treatment or retail purchase once the consultation is completed. The deposit must be used within 30 days of your consultation.

If you choose not to move forward with a service or product, $50 of the deposit will be forfeited. The remaining balance may be applied to a future service or refunded to the original form of payment.

Refund Policy

At Una Aesthetics, we strive to provide our clients with high-quality aesthetic procedures to meet their individual needs. While we are committed to delivering exceptional results, it is important to note that the outcomes of aesthetic procedures can vary among individuals, and we cannot guarantee specific results. Factors such as individual body responses, lifestyle, and other external influences may impact the final outcome of the procedures performed in our office. Despite our best efforts and expertise, there may be instances where the desired aesthetic goals are not fully achieved.

We understand the importance of your aesthetic goals, and we make every effort to ensure your satisfaction. However, due to the inherent uncertainties and variables associated with aesthetic procedures, we have implemented a strict no-refund policy for ALL PROCEDURES at Una Aesthetics. It is crucial for clients to carefully consider their expectations and discuss them with our qualified professionals during the consultation process. Our team is dedicated to providing comprehensive information about the procedures, potential outcomes, and any associated risks to help clients make informed decisions. While we are confident in our ability to deliver excellent results, we want to emphasize that individual experiences may vary, and factors beyond our control can influence the outcome of the procedures.

Late Policy

We value your time and strive to provide punctual service to all our clients. We have a grace period of 10minutes for late arrivals. If you arrive within this grace period, we will do our best to accommodate your full appointment as scheduled.

If you arrive later than 15 minutes, we cannot guarantee that your full treatment can be completed as originally planned. This may result in a shortened session or the need to reschedule your appointment.​

If a patient is more than 15 minutes late to their appointment, it will be considered a NO-SHOW, and they will forfeit their deposit fee and will not be credited towards future treatments.

If you anticipate being late for your appointment, please call our office as soon as possible. We will do our best to accommodate you, either by rescheduling your appointment for a more convenient time or adjusting your treatment as necessary.

If you have any questions or need further assistance, please don’t hesitate to email us at booking@unaaesthetics.com or text us at (551)212-8920

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