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Policies in Edgewater, NJ

in Edgewater, NJ
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Cancellation Policy

We understand that life happens and plans can change. At Una Aesthetics, we do our best to accommodate our clients while also respecting the time reserved for your personalized care. Please take a moment to review our policy:
• All appointments require a deposit to secure your spot.
• For Nurse Rebecca, the booking process begins with a $50 non-refundable pre-assessment, which provides full pricing and personalized treatment options.
• If you choose to proceed, you’ll then submit a $150 deposit to schedule your in-person consultation and treatment. This deposit is applied toward your service that same day.
• If you attend your in-person consultation and choose not to move forward with treatment that day, the $150 deposit is forfeited. This is because the appointment includes a comprehensive facial assessment, custom treatment planning, and dedicated one-on-one time.
• For Erick, a $50 refundable deposit is required to hold your appointment. It will be returned or applied to your treatment as long as proper notice is given and the appointment is attended.
• You may cancel or reschedule your appointment up to 48 hours in advance without penalty. This allows us time to offer your spot to another patient interested in being treated.
• Cancellations made with less than 48 hours’ notice or no-shows will result in the loss of your deposit—this applies to both Nurse Rebecca and Erick.
 
Thank you for your understanding and support. This policy helps us provide an elevated, personalized experience for every client at Una Aesthetics. 💛
 
If you have any questions or need further assistance, please don’t hesitate to text us at 507.620.5199 or email us at booking@unaaesthetics.com
 

Late Policy

We value your time and strive to provide punctual service to all our clients. Please take note of our late policy:
 
We have a grace period of 10 minutes for late arrivals. If you arrive within this grace period, we will do our best to accommodate your full appointment as scheduled.
 
If you arrive later than 10 minutes, we cannot guarantee that your full treatment can be completed as originally planned. This may result in a shortened session or the need to reschedule your appointment.
 
If a patient is more than 10 minutes late to their appointment, it will be considered a NO-SHOW, and they will forfeit their $100 deposit fee and will not be credited towards future treatments.
 
If you anticipate being late for your appointment, please call our office as soon as possible. We will do our best to accommodate you, either by rescheduling your appointment for a more convenient time or adjusting your treatment as necessary.
 
We appreciate your understanding and cooperation regarding our late policy.
 

If you have any questions or need further assistance, please don’t hesitate to text us at 507.620.5199 or email us at booking@unaaesthetics.com

Guest Policy – Una Aesthetics

At Una Aesthetics, I do my best to give each patient the time, care, and attention they deserve. Because of this, all appointments must be scheduled in advance and secured with a deposit.
 
If you’re bringing a guest who’s interested in a consultation or treatment, please make sure they’ve also booked their own appointment and submitted a deposit. I completely understand wanting to come together, but unexpected add-ons can affect the flow of the day and take time away from other patients who’ve already reserved their spot.
 
That said, if I don’t have anyone scheduled after your appointment, I’ll gladly try to accommodate your guest—as long as their deposit is submitted beforehand. I offer thorough consultations that include a full assessment and treatment plan, and I want everyone to walk away with clear next steps and no rushed moments.
 
If time allows, we can do treatment the same day. If not, your guest will be scheduled for a separate appointment.
 
Thank you so much for understanding! This policy helps keep the experience smooth, respectful, and personalized for everyone 💛
 

If you have any questions or need further assistance, please don’t hesitate to text us at 507.620.5199 or email us at booking@unaaesthetics.com

Deposit Policy – Una Aesthetics

At Una Aesthetics, every appointment is customized with care, intention, and the time your face truly deserves. To ensure a seamless and thorough experience, all appointments require a non-refundable $200 deposit.
 
This includes a $50 pre-assessment, where you’ll receive full pricing and treatment options based on your unique needs and goals. This helps maximize your in-person visit and ensures full transparency—so you know exactly what to expect before walking in.
 
The remaining $150 is your deposit for the in-person consultation, and it goes toward your treatment cost. If you choose not to move forward with the treatment, the deposit is forfeited. Why? Because you’re still receiving something incredibly valuable— one on one time, expertise, and a full personalized treatment plan. You’ll leave with detailed information, a clinical assessment, and a roadmap to your aesthetic goals.
 
This isn’t a quick med spa stop. I take time to fully assess, educate, and build trust. Your face is never rushed, and neither is your experience.
 
Thank you for valuing the time and care that goes into every appointment at Una Aesthetics
 
If you have any questions or need further assistance, please don’t hesitate to text us at 507.620.5199 or email us at booking@unaaesthetics.com
 

Payment policy

Cash Discount Fee Notice:

Prices listed and quoted (in person and in pre assessments) for all products and services reflect the cash price. Non-cash payments will incur a 3.5% service fee, which will be added to the total transaction amount for all card types.

PatientFi:

Please note that PatientFi is only applicable to full-priced purchases.

PatientFi is now available as a financing option for your treatments. The application is quick, secure, and takes less than five minutes to complete. It involves a soft credit check, so it does not impact your credit score.

Qualified applicants may be eligible for 0% interest financing for up to 12 months.

If you have any questions or need further assistance, please don’t hesitate to text us at 507.620.5199 or email us at booking@unaaesthetics.com

Deposit Policy

Appointments with Nurse:

A $150 deposit is required to secure all appointments. (except for basic facials with esthetician). If you attend your in-person consultation but decide not to move forward with treatment that day, the deposit will be forfeited. Why? Because you are still receiving something of exceptional value—one-on-one time with expert providers, a comprehensive clinical assessment, and a fully customized treatment plan tailored to your goals.

Deposits are valid toward treatments only and cannot be applied toward skincare product purchases. Deposits are non-transferable and cannot be applied toward facial services with our esthetician.

Appointments with Esthetician:

  • 󠁯A $150 deposit is required for all advanced facial services (refundable only if services are not rendered).
  • A $50 deposit is required for all basic facials (refundable only if services are not rendered).

Good Faith Exam Policy (Medical Requirement)

To ensure your safety and meet legal standards, all patients receiving medical aesthetic treatments (e.g., neurotoxin, filler, microneedling with PRF, etc.) must complete a Good Faith Exam with our collaborating physician or nurse practitioner.

  • This virtual or in-person consultation is required annually and must be completed before any treatment is performed.
  • If your GFE is expired, we will kindly reschedule your appointment until the updated clearance is completed.
  • A link will be sent via text or email to complete the GFE prior to your appointment.

Cancellation Policy

We appreciate your trust in choosing our services for your aesthetic needs. In order to maintain an efficient and respectful scheduling system for both our patients and staff, we have implemented the following cancellation policy:

Cancellation/Rescheduling Notice: We understand that unforeseen circumstances may arise, and we request a minimum of 48 hours’ notice to cancel or reschedule an appointment.

Less than 48 Hours Notice: Any cancellations or rescheduling requests with less than 48 hours’ notice will result in the forfeiture of the deposit, and it will not be applied to your procedure, or any future procedures. Any future appointments will require a new deposit.

Cancellation Without Rescheduling: In the event of a cancellation without rescheduling, the deposit will be forfeited, any future appointments will require a new deposit.

Adhering to this policy allows us to provide timely and efficient care for all our patients. Thank you for your understanding and cooperation. If you have any questions or concerns, please contact us:

Refund Policy

At Una Aesthetics, we strive to provide our clients with high-quality aesthetic procedures to meet their individual needs. While we are committed to delivering exceptional results, it is important to note that the outcomes of aesthetic procedures can vary among individuals, and we cannot guarantee specific results. Factors such as individual body responses, lifestyle, and other external influences may impact the final outcome of the procedures performed in our office. Despite our best efforts and expertise, there may be instances where the desired aesthetic goals are not fully achieved.

We understand the importance of your aesthetic goals, and we make every effort to ensure your satisfaction. However, due to the inherent uncertainties and variables associated with aesthetic procedures, we have implemented a strict no-refund policy for ALL PROCEDURES at Una Aesthetics. It is crucial for clients to carefully consider their expectations and discuss them with our qualified professionals during the consultation process. Our team is dedicated to providing comprehensive information about the procedures, potential outcomes, and any associated risks to help clients make informed decisions. While we are confident in our ability to deliver excellent results, we want to emphasize that individual experiences may vary, and factors beyond our control can influence the outcome of the procedures.

Guest Policy

We are committed to providing each patient with the time, care, and attention they deserve. To maintain this standard, all appointments must be scheduled in advance and secured with a deposit.

If you plan to bring a guest who is also interested in a consultation or treatment, please notify us ahead of time. This allows us to adjust the schedule accordingly and ensure we can provide them with the same level of attention. Unplanned add-ons may disrupt the flow of the day and impact the experience of other patients with reserved appointments.

Late Policy

We value your time and strive to provide punctual service to all our clients. We have a grace period of 10minutes for late arrivals. If you arrive within this grace period, we will do our best to accommodate your full appointment as scheduled.

If you arrive later than 10 minutes, we cannot guarantee that your full treatment can be completed as originally planned. This may result in a shortened session or the need to reschedule your appointment.​

If a patient is more than 15 minutes late to their appointment, it will be considered a NO-SHOW, and they will forfeit their deposit fee and will not be credited towards future treatments.

If you anticipate being late for your appointment, please call our office as soon as possible. We will do our best to accommodate you, either by rescheduling your appointment for a more convenient time or adjusting your treatment as necessary.

HIPAA Compliance

This Notice of Patient Privacy describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Pledge Regarding Medical Information:

We understand that medical information about you and your health is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive at our facility. We need this record to provide you with quality care and to comply with certain legal requirements. This notice applies to all of the records of your care generated by our facility.

Your Rights Regarding Medical Information:

Right to Inspect and Copy:
You have the right to inspect and obtain a copy of medical information that may be used to make decisions about your care.

Right to Amend:
If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information.

Right to an Accounting of Disclosures:
You have the right to request an accounting of disclosures of your medical information.

Right to Request Restrictions:
You have the right to request a restriction or limitation on the medical information we use or disclose about you.

Right to Request Confidential Communications:
You have the right to request that we communicate with you about medical matters in a certain way or at a certain location.

Our Responsibilities:
We are required by law to maintain the privacy of your medical information and to provide you with this Notice of Patient Privacy.

Changes to This Notice:
We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for medical information we already have about you as well as any information we receive in the future.

Complaints:
If you believe your privacy rights have been violated, you may file a complaint with us at booking@unaaesthetics.com

Photo ID Policy

All patients are required to present a valid photo identification (ID) upon checking in for their appointment at our facility. This policy aims to enhance security measures and ensure accurate patient identification.

Furthermore, the presented ID must precisely match the name on the patient’s medical chart. This requirement is essential for maintaining the integrity of patient records and ensuring appropriate care delivery.

Adherence to this policy is crucial for streamlining administrative processes and safeguarding patient confidentiality. Failure to comply with this identification requirement may result in delays or rescheduling of appointments.

We appreciate the cooperation of all patients in complying with this policy to facilitate efficient and secure healthcare services.

Before and After Photos Policy

Una Aesthetics requires before and after photos of the treatment area(s) to be taken and uploaded into patient charts. This protocol is implemented for clinical documentation and charting purposes to accurately track the progress of patient treatments.

Before initiating any procedure, the designated staff member will capture high-quality photos of the treatment area(s). Following the completion of the procedure, another set of photos will be taken to document the immediate outcomes.

These photographs serve as crucial evidence for clinical evaluation, treatment planning, and monitoring patient progress over time. They are securely stored within the patient’s medical chart for reference during subsequent appointments and for legal documentation if required.

It is important to note that patient confidentiality is of utmost priority. Therefore, these photos will only be used for clinical purposes unless explicit consent is obtained from the patient. Photos will only be posted on social media platforms or shared externally with the patient’s consent.

We appreciate the understanding and cooperation of all patients in adhering to this policy, which helps maintain the highest standards of clinical care and documentation integrity.

Financial Responsibility Policy

Una Aesthetics does not accept payment in the form of Insurance, Check or Care Credit for any services rendered. We accept the following forms of payment: Credit card, Debit Card, Cash, Zelle, and PatientFi financing.

Prices posted and quoted for all products and services represent the Cash Price.

A service fee of 3.5% will be applied to all non-cash transactions, including all card types.

PatientFi Financing:

The application process is quick and secure, requiring less than five minutes to complete. It involves a soft credit check, which does not affect your credit score. Qualified applicants may be eligible for 0% interest financing for terms of up to 12 months.

Please note that PatientFi is applicable to full-priced purchases only.

Payment in full is required at the time of checkout, regardless of the nature or duration of the procedure. For patients opting for financing through PatientFi, it is imperative to apply and determine the approved amount before the commencement of the procedure.

PatientFi financing requires a valid debit card to facilitate any required down payment. It is the responsibility of the patient to ensure they have applied and are aware of their approved amount before treatment begins.

Patients who fail to settle their balance or complete the checkout process through PatientFi before leaving our premises will be subject to legal action to recover outstanding payments.

We appreciate the understanding and compliance of all patients with our financial policy, which is designed to maintain transparency, efficiency, and accountability in our financial transactions.

Touch up Policy

Neuromodulators (Botox, Dysport, Jeuveau, Daxxify):
Complimentary touch-ups of up to 2 units are provided only when the full recommended dosage is administered at the initial appointment.
If a patient opts for fewer units than recommended and later requests a touch-up, it will not be complimentary. Standard per-unit pricing will apply.
 
Fillers / PRP / PRF/ Biostimulators:
Touch-ups are not complimentary for these treatments. Any additional product or correction will be charged accordingly.

If you have any questions or need further assistance, please don’t hesitate to email us at booking@unaaesthetics.com or text us at (507)620-5199

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